Partners of CAN

Network members only

Network Login

Trading Standards

Attention: open in a new window. PrintE-mail

Trading Standards Logo




Cumbria County Council Logo






Cumbria County Council Trading Standards

South Lakeland House

Lowther Street




Telephone 01539 713594
Fax 01539 713592


Access to regional offices at Barrow, Carlisle, Kendal and Workington.

Drop in sessions at:

Barrow: Nan Tait Centre, Abbey Road (Thursdays only 9.30am-4.30pm)

Carlisle: Library, 11 Globe Lane (Thursdays only 10am-4pm)

Whitehaven: Citizens Advice Bureau, Tangier Buildings, Greggs Lane (Wednesday only 10am-4pm)

Opening Hours

9am–5pm Monday to Thursday

9am-4.30pm Friday


The role of Trading Standards is to protect consumers and traders in Cumbria. To do this we:


• enforce government legislation

• offer advice to consumers via Citizens Advice Consumer Helpline (Tel 03454 04 05 06 Monday-Friday 9am-5pm)

• provide advice and inspections for businesses

• deal with around 11,000 customer complaints and trade enquiries each year

• Investigate offences and prosecute offenders.