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Victim Support

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0300 303 0157


Opening HoursAA

Monday to Friday 8am-6pm


As an independent charity, we work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. We help people feel safer and find the strength to move beyond crime. Our support is free, confidential and tailored to your needs.


We give emotional and practical help to people who have been affected by crime in Cumbria. We're an independent charity and you can contact us for support regardless of whether you've contacted the police, and no matter how long ago the crime took place. We'll help you for as long as it takes to overcome the impact of crime.


If you call your local Victim Support team, we'll make sure you get the information and support you need. This might be arranging a meeting for you to talk to us and receive emotional support in confidence, get advice on how to make your home more secure, or referring you to other specialist organisations that can also help.


As well as offering emotional and practical support to people affected by crime, we run a number of specialist services in Cumbria including:


The Independent Domestic Violence Advice Service - We offer support for those people in crisis who are at high risk of harm. Our service is free and confidential, our team of specially trained Advocates will provide you with information, and advice and support to enable you to remain safe. If you are experiencing domestic abuse and need to talk to somebody and get support then please call us. Telephone number is 0300 303 3797  or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

The Independent Sexual Violence Advisor (ISVA) project supports all victims of sexual abuse, whether reported to police or not. They offer free and confidential support to people of all ages and regardless of when the crime happened.

Turning the Spotlight is a package of programmes and interventions for families experiencing domestic abuse in the home. We provide support to the partners, ex-partners and children participating in this programme. We also advocate on behalf of experiencing domestic abuse and can refer you on to the other support services where needed.

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Tel: 07919 393 311


How do I refer to this organisation?

Telephone 0300 303 0157 and speak to one of our Victim Care Officers.

Out of hours call 0808 16 89 111  - 24 hour service

Refer via our website using our online form.


Type of Organisation



Areas of Advice

Family & Personal, Domestic & Sexual Violence

We give support to any victim of crime and can offer emotional and practical support.


To volunteer for Victim Support you don’t need to have any qualifications

We take pride in being a diverse organisation and have volunteers from all walks of life. Our volunteers all receive 4 days core training and are accredited to practise. Once a volunteer has provided support in a number of cases they then have the option to engage in serious crime training such as DV, SV, Hate Crime, Murder Manslaughter. All volunteers receive regular support and supervision.

Thousands of people give up their time to help victims and witnesses through Victim Support. Anyone interested in volunteering for us can contact us on 01228 587050 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Victim Support Funding

We get funding for our core work from a range of places, but it doesn’t cover all the work we need to do. We have to raise funds like every other charity to help us develop crucial new projects, reach out to more groups in need and speak out more powerfully for victims and witnesses. Financial support is important to us and we are always very grateful for any donations or help with one of our many fundraising initiatives or for fundraising volunteers to organise or help with setting up a local fundraising event.