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English Gate Plaza




Telephone 0345 111 0000
Opening Hours

email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Customer Service Team

24 hours a day. 365 days a year

0800 169 3245

From a mobile phone it may be cheaper to call 0345 155 9020

You can also visit the office at English Gate Plaza

Monday - Thursday 9am - 5pm; Friday 9am - 4.30pm

Please note that the office will be open at 10.30am on the first Wednesday of every month

We are happy to accept Typetalk calls

Minicom: 0845 111 7766


We provide over 6,000 affordable homes in Carlisle and surrounding areas. Over the last 10 years we have invested £109 million in bringing those homes up to standard but transforming lives and revitalising neighbourhoods is about more than bricks and mortar.


We are committed to delivering good value services for all our customers, supporting those who need a helping hand and helping people to access work and employment opportunities - creating better life chances and truly transforming the lives of people in our communities.


Type of Organisation

Registered Social Landlord


Areas of Advice

Housing; Education.

Riverside Tenants: Debt & Money Advice; Welfare Benefits; Employment


How to refer to this organisation

Please telephone either of the above telephone numbers or send an email