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South Lakes Housing

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South Lakes Housing


South Lakes Housing

Bridge Mills Business Centre




Address Ulverston AAA

Town Hall

Queen Street


LA12 7AR


General Enquiries: 01539 717717

Repairs Hotline: 0845 057 0080 (24 Hour)

Fax 01539 717716
Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Offices fully accessible to wheelchair users

Large print, braille and audio formats

BrouseAloud on website

Opening Hours AAA 8.45am - 5pm



South Lakes Housing (SLH) is an independent, not for profit charitable Registered Provider of social housing which South Lakeland District Council (SLDC) helped set up.

SLH took over the ownership of 3,155 former council homes in March 2012 after tenants voted overwhelmingly for the change. SLH has managed council housing within the district since 2004.


The company is run by a voluntary Board of Management made up of 4 tenants, 4 council nominees and 4 independent people. All tenants are able to become members and take an active role in the running of the organisation.


We are the main providers of affordable rented housing in South Lakeland, Cumbria covering 600 square miles and including the towns of Kendal, Windermere, Grange-over-Sands and Ulverston as well as parts of the Lake District and Yorkshire Dales National Parks.


SLH keeps a housing register on behalf of SLDC and any person wanting affordable rented housing within the district can apply to go on the register.


SLH staff can provide advice and assistance in the following areas:

  • Getting your name on the housing list
  • Tenancy agreements
  • Housing allocations
  • Domestic violence, relationship breakdown and housing options
  • Referral and sign-posting to other agencies
  • Mortgage and rent arrears

Managing your Money including help for tenants to;

  • Reviewing  financial circumstances
  • Maximise income – i.e checking  all Welfare Benefits entitlement(s)/award(s)
  • Organising and managing financial affairs
  • Ensuring access to value-for-money services such as bank accounts, home insurance and  utilities
  • Signposting you to such as specialist debt advice and other services where appropriate.
  • Considering any other sources of information, advice and support that may be available.


How do I refer to this organisation?

We prefer to receive referrals from or on behalf of our tenants only by phone, email or letter.


Areas of Advice

Debt and Money Advice (basic advice only then signposting); Welfare Benefits; Housing; Domestic Violence (relationship breakdown and housing options)


Quality Marks

Positive about Disabled People

2013 Cumbria Business Environment Gold Award

2013 Westmorland Gazette Business and Tourism Awards - Training and Development


Membership of Professional Bodies

Construction Line

Gas Safe

NIECIEC (electrical)

IdeA ‘Achieving Equality’ (Improvement and Development Agency)

Institute of Customer Service

National Housing Federation

Housemark (social housing benchmarking)

Chartered Institute of Housing


Type of Organisation


Registered Social Landlord