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Royal Voluntary Service

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Royal Voluntary Service

Cumbria Hub Office

Level 1, Westmorland General Hospital

Burton Road



Telephone 01539 722123

National website

Accessibility The hub office has level access
Opening HoursAAA

9am-5pm Monday to Friday



The Royal Voluntary Service provides specialist local services for older people. We help support older people to stay independent at home and active in their community. Through volunteers we offer practical help that makes all the difference, whether at home, getting them to where they want to go, bringing people together through social activities or supporting them in hospital or in an emergency.


Our overriding aim is to provide support that enables older people to live independent and fulfilled lives. In Cumbria we provide support services in the University Hospitals of Morecambe Bay in Furness, Kendal and Lancaster and in Health Centres in Ulverston and Morecambe. Services include: hospital shops, cafés and trolley services; meet and greet, escort and guiding and information services.


We also provide a community transport service across South Lakeland taking older people to and from hospital and other health related appointments, shopping or to meet with friends and relatives or to attend social clubs.


In addition to these we also have teams of emergency response volunteers who can provide support during local emergencies.

Volunteers are DBS (Disclosure and Barring Service) checked.



How do I refer to this organisation?

Referrals via phone, letter or email.



Areas of Advice

Mental Health; Disability; Older People; Health and Wellbeing; the organisation supports those over the age of 50.



Quality Marks

Royal Voluntary Service holds the 'Investors in Volunteers' (IiV) UK quality standard for good practice in volunteer management.



Membership of Professional Bodies

Royal Voluntary Service is a national registered charity. No 1015988 England & Wales and SC038924 Scotland.

Our registered office is: Royal Voluntary Service, Cardiff Gate, Beck Court, Cardiff Gate Business Park, Cardiff CF23 8RP.

Royal Voluntary Service is constituted as a company limited by guarantee and is registered under the Companies Act 1985. Our limited company number is registered in England and Wales, number 2520413.



Type of Organisation