Consumer advice

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Network members offering advice on consumer issues are listed below

Age UK West Cumbria

Barrow CAB

Child Maintenance Options

Citizens Advice Allerdale

Citizens Advice Carlisle & Eden

Copeland CAB

Cumbria Rural CAB

Furness Multicultural Community Forum

Trading Standards


National Website information links and telephone helplines


Consumer Direct

the government-funded service offering information and advice on consumer issues, for example problems when buying goods and services. It is funded by the Office of Fair Trading and delivered in partnership with Local Authority Trading Standards Services. They offer an advice telephone helpline and email service also.


Adviceguide (consumer section)

consumer section of the Citizens Advice national information website. Includes information on: rights when buying goods and services: secondhand vehicles, internet auctions, scams, banks and building societies, pensions; insurance, licensing, water supply, saving for Christmas, transferring money abroad.


Direct Marketing Association

trade association for the direct marketing industry. Included here as it contains information via this link on how to reduce marketing mail, phone calls and emails.