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pie chart showing referral themeWe are looking to improve referral processes between advice agencies in Cumbria.


Currently links between advice agencies are often limited and there is no clear understanding of the specialist services available within different agencies.


This can be confusing for those working in those agencies, and for our clients, who are sometimes passed from one agency to another.


This project aims to improve referral practices by use of a common referral procedure, an electronic appointment booking system and by mapping and sharing knowledge of advice services in Cumbria.


This will enable clients, especially those in greatest need, to seamlessly access the appropriate advice service.